I want to register a student or an instructor candidate for my instructor-led event but I cannot select them from the Quick Search.
There are several conditions that could prevent an instructor from registering a student or an instructor candidate from the Quick Search tool:
If the student or instructor candidate is already registered for a different instructor-led event, you will see the message “Already registered for an event” below the person’s information in the Quick Search.
If the person has not yet enrolled and started in the appropriate curriculum (Provider or Instructor-Candidate), you will see the message “Not Enrolled” below the person’s information in the Quick Search.
We recommend ensuring students are enrolled in the correct curriculum. If they have enrolled, ensure they are not currently registered for a different event.
View the Instructor How To Guide.pdf here for assistance