How Can We Help You?

What are the Windows PC System Browser Requirements?

Internet connection:

• 256Kb/s (32 KB/s) or above.


Windows PC:

• Windows 7 or better with a mouse, keyboard and screen 1024 x768 or better.

• Internet Explorer 9 or better with Flash 11 or better.

  • Open Internet Explorer.
  • From the menu bar, click Help and then select About Internet Explorer. The browser version will be displayed in the information screen.  (Continue to Step 3, if no menu bar is available)
  • If no menu bar is available, press Alt on the keyboard and the toolbar will show.
  • Select Help, then About Internet Explorer The browser version will be displayed in the information screen.
    • **Depending on the version, you can click the circular dial in the top right corner, scroll down to About Internet Explorer and the browser version will be displayed in the information screen.

• Firefox latest version with Flash 11 or better.

  • Open Firefox
  • Click on the 3 lines in the upper right hand corner (this is to ensure the menu bar is visible)
  • Click on Customize and then at the bottom of the screen click Show/Hide Toolbars and make sure there is a checkmark next to Menu Bar
  • From the menu bar at the top of the screen, click Help and then select About Mozilla Firefox. The browser version will be displayed in the information screen.

• Google Chrome latest version.

  • Open Chrome
  • Click the three dots in the top right corner
  • Click Settings
  • Under settings on the left side of the screen, select About and the version of Chrome will appear.


(July 2018)

Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.

Contact Support