Course Coordinators must use the "Forgot Username or Password?" link under the "Course Coordinator Login" page. A link to reset the password will be e-mailed to the e-mail address listed on the account. As with all e-mail systems, there may be some delay in receiving this message. Be sure to check your Spam/Junk/Firewall folder.
If you do not receive this email, contact Tech Support at Jones & Bartlett Learning Public Safety Group at 800-832-0034, ext. 2 or by visiting http://www.jblearning.com/techsupport/.