How Can We Help You?

How to reset or retrieve a password in the PEPP database.

Course Coordinators must use the "Forgot Username or Password?" link under the "Course Coordinator Login" page.  A link to reset the password will be e-mailed to the e-mail address listed on the account.  As with all e-mail systems, there may be some delay in receiving this message. Be sure to check your Spam/Junk/Firewall folder.

If you do not receive this email, contact Tech Support at Jones & Bartlett Learning Public Safety Group at 800-832-0034, ext. 2 or by visiting

(March 2022)

Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.

Contact Support